Service Information
TheRapid PASS service
TheRapidHours of Operation
- Monday through Friday: 5:15 a.m. to 11:45 p.m.
- Saturday: 8:00 a.m. to 9:45 p.m.
- Sunday: 8:00 a.m. to 7:00 p.m.
You must first register for PASS eligibility to use this service. Eligibility requires that you live more than one-third of a mile from a fixed route bus line. To register for PASS eligibility, click here. Registration may take up to 5 days to process.
Once processed, call 616-459-7701 to schedule your rides. Scheduling calls must be made no later than 4:30 pm the day before your trip and no sooner than 14 days in advance. On Saturday and Sunday, call between 8:30 a.m. and 4:30 p.m. Ride scheduling is first-come, first-served.
For more information. see the PASS Scheduling page
More Important Details
Operating Area
Passenger Adaptive Suburban Service (PASS) is a suburban feeder shuttle that transports passengers from their curb to The Rapid fixed-route system. If you live more than one-third of a mile off a bus line in Kent County.
See the PASS service map for more information.
Fares
Standard Fare
$3.50
(includes transfer to a fixed route bus.)
PASS Tickets (book of 10) are available for purchase online by clicking here.
Reduced Fare
Children under 42 inches tall ride free with a fare-paying adult
There is no reduced fare for this service. $3.50 is the fare for all passengers.
PASS Tickets (book of 10) are available for purchase online by clicking here.
Accessibility & Eligibility
Paratransit/Reduced Fare Eligibility
There is no complementary paratransit for this service because it is a curb-to-curb service, not fixed route. There is also no reduced fare option for this service. All passengers (except children under 42 inches tall) must pay $3.50, including those with disabilities and seniors.
Transit Service Accessibility
This is a curb-to-curb service that is open to the general public as well as individuals with disabilities. Like all of TheRapid fixed-route buses, all PASS vehicles are wheelchair accessible.
Additional Notes
PASS service is only for those who live more than one-third of a mile from one of TheRapid’s fixed route bus lines. If you need curb-to-curb service due to a disability and live less than one-third of a mile from a fixed route bus line, please see TheRapid GO!Bus service.
Provider Information
TheRapid
Major Public Transit Agency
County: Kent County
Additional Contact Information
Rapid Central Station250 Cesar E. Chavez Ave SW
Grand Rapids, MI 49503
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