Service Information
MAX Fixed Route Service
Macatawa Area Express (MAX)Hours of Operation
Regular Fixed Routes
- Monday – Friday: 6am – 7pm (last bus to depart at 6pm to complete the run at 7pm)
- Saturday: 8am – 7pm (last bus to depart at 6pm to complete the run at 7pm)
Twilight Route
Monday – Saturday: 7pm – 10pm (last bus to depart the depot at 9pm to complete the run at 10pm-check the Master Bus Schedule for route specifics)
Hours of operation vary by route. Go to https://catchamax.org/routes-schedules/ and scroll down to see a listing of individual routes. Clicking on the route number will open the route schedule.
Method/Rules for Scheduling a RideThis is a fixed route service. Stop locations and schedules are posted. You do not need to schedule fixed route rides.
If using complementary paratransit, see MAX Reserve-A-MAX for more information about how to schedule your ride.
More Important Details
Operating Area
Eleven fixed routes including an evening “Twilight” route operate in the metro/greater Holland and Zeeland area.
Click here for a map of the service area.
Fares
Standard Fare
Adults (18-64): $1.15
Multi day/trip ride passes are available. Visit https://catchamax.org/fares-passes/ for more information
Reduced Fare
Reduced Fare: $0.50
Available for:
- Seniors (65+)
- Persons with Disabilities (ADA Cardholders)
- Medicare Cardholders
- Youth (5-17)
Multi day/trip ride passes are available. Visit https://catchamax.org/fares-passes/ for more information
Accessibility & Eligibility
Paratransit/Reduced Fare Eligibility
MAX provides complementary paratransit for individuals who are unable to use the fixed route system due to a disability or mobility issue. See MAX Reserve-A-MAX for more information.
MAX fixed route buses are lift equipped for wheelchair or other mobility equipment users.
To qualify for ADA priority service and reduced fares, passengers must undergo a free application process provided by MAX to determine eligibility. To request an application, contact MAX Customer Service at (616)355-1010. The application is not available for download online.
Transit Service Accessibility
MAX fixed route buses are lift equipped for wheelchair or other mobility equipment users. MAX also provides complementary paratransit for individuals who are unable to use the fixed route system due to a disability or mobility issue. See MAX Reserve-A-MAX for more information.
Additional Notes
According to the MAX website:
Reserve-A-MAX (DR) and Fixed Route service is currently servicing limited trips (medical, employment, grocery/supplies). MAX’s service hours are adjusted to Monday-Friday, 6:00am-7:00pm with advanced requested evening service only, and Reserve-A-MAX service only on Saturday from 10:00am-7:00pm (dialysis trips and employment trips only).
Passengers going to the grocery store for essential shopping purposes will be limited to two (2) trips per week to allow all passengers the opportunity to use the services. MAX is also temporarily allowing passengers four (4) bags for grocery trips instead of the usual two (2) allotted bags.
Call MAX Customer Service at (616)-355-1010, 6:00am-5:00pm, Monday-Friday for updates or changes to this policy.
Provider Information
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