MATS Go2 On-Demand Transportation

Operating Area

Curb-to-curb transportation in Muskegon Metro area – City of Muskegon, Roosevelt Park, Norton Shores and Muskegon Heights.

A map of the service area can be found at https://city.ridewithvia.com/go2-muskegon

Fares

Standard Fare

Standard on-demand rides:

• $4 per ride,
• $2 for each additional passenger

Pre-booked or scheduled (advanced reservation) rides:

• $8 per ride
• $4 for each additional passenger.

Reduced Fare

Standard on-demand rides:

$2 senior & passengers with disabilities

No reduced fare for pre-booked or scheduled (advanced reservation) rides

Accessibility & Eligibility

Paratransit/Reduced Fare Eligibility

This service does not have complementary paratransit because it is a curb-to-curb service, not fixed route. Lift-equipped vehicles are available for wheelchair or other mobility device users on request.

Individuals with disabilities and Seniors must complete and submit a MATS Reduced Fare Program Application to be eligible for reduced fare rates. This application requires certification through a photocopy of picture ID (Seniors), Medicare Card, VA,SSI, or SSDI benefits letter. If none of those are available, certification of a disability by a medical professional is required.

Transit Service Accessibility

This is a curb-to-curb service and lift-equipped vehicles are available for wheelchair or other mobility device users on request. The service is accessible to individuals with disabilities as well as open to the general public.