Service Information
JATA Reserve-A-Ride
Jackson Area Transportation Authority (JATA)Hours of Operation
Within city limits (City of Jackson):
- Monday – Friday, 6 am – 10 pm
- Saturday: 10 am – 10 pm
- Sunday: 7 am – 4 pm
Outside city limits:
- Monday, Wednesday, and Friday, 6 am – 6 pm
Closed on the following holidays:
- New Years
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
Rides can be scheduled Monday thru Friday from 8:00 am to 5:00 pm by calling (517) 788-8410.
Trips must be scheduled no later than 5:00 PM the day before the trip request.
When scheduling a ride, please have the following information ready:
- Rider name
- Date and time of trip, include return trip information if requesting a round trip
- Appointment time (if you are travelling to a scheduled appointment)
- Address and specific entrance of pick-up and drop-off location
- If you are traveling with a companion, personal care attendant, or service animal
If you are going to and from the same place at the same time regularly (for example, work or dialysis trips) you can ask to set up a regularly scheduled ride, also called a subscription trip. If you have subscription service, you only need to call when you will NOT ride, such as when you are ill or on vacation.
More Important Details
Operating Area
Curb-to-curb service operating in all of Jackson County
Fares
Standard Fare
Regular fares based on Zone:
- Zone 1: City of Jackson
- Zone 2: Blackman, Leoni, and Summit Townships
- Zone 3: All other townships
Adults (ages 18-59)
- Residents of/Departing from Zone 1
- to Zone 1 (city limits): $4.00
- to Zone 2: $5.00
- to Zone 3: $7.50
- Residents of/Departing from Zone 2
- to Zones 1, 2, or 3: $7.50
- Residents of/Departing from Zone 3
- to Zone 1, 2, or 3: $10.50
Bus tickets (books of 10) also available. For more information, visit https://mijata.org/bus-fares/
Reduced Fare
Reduced fares based on Zone:
Zone 1: City of Jackson
Zone 2: Blackman, Leoni, and Summit Townships
Zone 3: All other townships
Seniors (60+) and Persons with Disabilities
- Residents of/Departing from Zone 1
- to Zone 1 (city limits): $2.00
- to Zone 2: $2.50
- to Zone 3: $3.00
- Residents of/Departing from Zone 2
- to Zones 1, 2, or 3: $3.00
- Residents of/Departing from Zone 3
- to Zone 1, 2, or 3: $3.00
Students
- Residents of/Departing from Zone 1
- to Zone 1 (city limits): $2.50
to Zone 2: $3.50
to Zone 3: $7.50
- to Zone 1 (city limits): $2.50
- Residents of/Departing from Zone 2
- to Zones 1, 2, or 3: $7.50
- Residents of/Departing from Zone 3
- to Zone 1, 2, or 3: $10.50
Bus tickets (books of 10) also available. For more information, visit https://mijata.org/bus-fares/
Accessibility & Eligibility
Paratransit/Reduced Fare Eligibility
There are two categories of Reserve-A-Ride service:
- Reserve-A-Ride for People with Disabilities (PWD): This service is required by the American’s with Disabilities Act (ADA) for people who cannot ride fixed-route bus service for some or all of their trips due to a disability. Drivers will help passengers on and off the bus and to/from the first outside door of the building upon request whenever possible. Customers must be certified to ride. To apply for ADA certification, visit https://mijata.org/ada-form/.
- Reserve-A-Ride General Public: This is a first come, first serve transportation service. Anyone can ride and there are no eligibility requirements. Call (517) 788-8410 for more information or to receive a brochure.
Seniors and students may present appropriate identification to receive reduced fare. Individuals with disabilities may visit the JATA Transfer Center to receive a free reduced fare card. Eligible individuals with disabilities may also fill out the JATA ADA Application if they require complimentary paratransit due to inability to use the JATA fixed route system. ADA certification will also ensure an individual qualifies for reduced fare if they have a disability. You can access the JATA ADA Application here.
Transit Service Accessibility
This is a curb-to-curb service and buses are lift equipped for wheelchair and other mobility device users. Let dispatch know if you need this service when scheduling your ride.
This service is accessible to individuals with disabilities as well as open to the general public.
Provider Information
Jackson Area Transportation Authority (JATA)
Major Public Transit Agency
County: Jackson County
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